Terms and Conditions

Intro

(Last Updated: April 5, 2026)

These Terms and Conditions (“Terms”) govern your access to and use of the website primeusahomes.com and all related services, including our AI-powered leasing solution known as Samara, provided by Prime USA Homes LLC (“Company,” “we,” “us,” or “our”), a limited liability company. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.

1. Services

We provide 24/7 AI call-answering, tenant qualification, showing bookings, maintenance ticket creation, full leasing workflow management, and related property management tools for landlords and property managers. Services may be delivered under our branding or white-labeled for your business.

2. User Eligibility and Accounts

You must be at least 18 years old and have the legal capacity to enter into contracts. Certain features may require account registration. You are responsible for maintaining the confidentiality of your account credentials.

3. Intellectual Property

All content, AI technology, logos, and materials on our website are owned by or licensed to Prime USA Homes LLC and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute them without our prior written consent.

4. Prohibited Conduct

You agree not to misuse our services, attempt to reverse-engineer the AI, submit false information, or engage in any unlawful activity.

5. SMS/Text Messaging Terms

Prime USA Homes LLC may send you text messages about our AI-powered real estate leasing and property management services, including tenant call summaries, showing bookings, maintenance requests, service updates, special offers, discounts, and account notifications.

  • You can cancel the SMS service at any time. Just text "STOP" to +12016270201. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  • If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or +12016270201.

  • Carriers are not liable for delayed or undelivered messages.

  • As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages with varying frequency. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  • If you have any questions regarding privacy, please read our privacy policy: https://primeusahomes.com/privacy-policy

6. Disclaimers

Our services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted service or error-free performance of the AI.

7. Limitation of Liability

To the fullest extent permitted by law, Prime USA Homes LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your violation of these Terms or your use of the services.

9. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the courts located in Lee County, Florida.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website. Your continued use constitutes acceptance of the changes.

11. Contact Us

If you have any questions about these Terms, please contact us at: Prime USA Homes LLC Email: [email protected] Phone: +12016270201